Trust and Safety
Vizualworks.com community is all about safety. For this very reason, the team works hard to keep the vizualworks.com community safe. We want to provide a safe platform for buying and selling of services without any mishaps.
If under any circumstance a user is threatened or doesn't feel safe in the vizualworks.com community, this user should report this to vizualworks.com using our contact us. We want all our users to feel safe and comfortable in this community. If you are unsure of anything at all, you can always reach out to vizualworks.com
Selling safely on our platform
1. Steer clear from customers who want samples, trials, etc.
If a customer wants you to do some work and asks for samples before they reward you their project, then you shouldn't work with such clients. All clients should follow the same rules of posting their projects and allow freelancers time to access the project and negotiate fairly. After negotiating with the client, the workstation platform should be used to update the client on the progress of the work. There is no need to send samples or give free trials. Remember, every freelancer has a profile page with enough samples to help the client hire a freelancer for their project.
2. Does the project sound too good to be true?
If the offers for the project sounds too good to be true then steer away from such clients. No client will pay you amazingly to do nothing. Remember, the clients are on vizualworks.com to save money. Always keep that in mind and negotiate with the clients fairly.
3. Always make sure that the client has enough money before work begins
Don't start a project unless the client has loaded enough money on their escrow account and set up their milestones. This process is put in place to protect buyers and sellers. ONLY DELIVER work after you have received 100% payment for all work that has been done for the client
4. ONLY CHAT on vizualworks.com
This is very important because vizualworks.com will use their communications to settle any disputes, and confusions that may arise between a buyer and a seller. Keeping communication on the platform will also help users to keep track of all communications.
5. Get paid through Vizualworks.com
Do not receive payment outside of the vizualworks.com community. Paying outside vizualworks.com is very dangerous. There will be no invoice, no evidence, and this can leave a seller unprotected. If any freelancer does business outside of vizualworks.com, then that freelancer will get no support from vizualworks.com if there is any dispute between the freelancer and a client.